Chatwoot migrations

Skill fxckcode/chatwoot-skills/skills/chatwoot-migrations

Migrate to Chatwoot from Zendesk, Freshdesk, Intercom, or Front. Use when moving customer support data from another platform to Chatwoot.From its SKILL.md

Install

npx -y skills add fxckcode/chatwoot-skills --skill chatwoot-migrations

Assembled from the repository path, not quoted from the project. Check it against their README if it does not work.

One thing to look at

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SKILL.md

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Chatwoot Migrations

Guides for migrating from other customer support platforms to Chatwoot.

From Zendesk

Export Zendesk data (conversations, contacts, articles)
Import to Chatwoot via API
Recreate inboxes and teams
Test and switch DNS

See articles/migrations/how-to-migrate-from-zendesk-to-chatwoot.md.

From Freshdesk

See articles/migrations/how-to-migrate-from-freshdesk-to-chatwoot.md.

From Intercom

See articles/migrations/how-to-migrate-from-intercom-to-chatwoot.md.

From Front

See articles/migrations/how-to-migrate-from-front-to-chatwoot.md.

WhatsApp: Embedded to Manual

Migrate a WhatsApp Embedded Signup inbox to manual setup. See articles/other-topics/migrate-a-whats_app-embedded-signup-inbox-to-manual-setup.md.

General Migration Tips

Export all data before deactivating old platform
Map agents and teams first
Test with a small group before full rollout
Keep old platform active during transition
Notify customers about the change
Monitor CSAT scores during the first weeks post-migration

What ships with it

Read from the repository

Just SKILL.md. No reference files, no scripts.