Customer support
354 rows from 140 repositories
Tickets, help centres and the people answering them.
What Customer support skills agree on
108 skill files read, by 123 of the 124 authors on this shelf whose files we hold, 2026-08-07
The middle one of the 108 measured here is ~1.4k tokens long, counted with cl100k_base
Counted by distinct author, so one author publishing three of these counts once. Where a claim sits in fewer files than authors, that is said: a claim held by forty authors across three files is one file people copied, not forty people who agreed. Near-identical wordings are grouped and the other wordings are shown, so the grouping is yours to check.
What they tell the agent to do
- Call RUBE_SEARCH_TOOLS first to get current schemas12 of 123 in 4 filesalso worded as always call RUBE_SEARCH_TOOLS first; call RUBE_SEARCH_TOOLS first
- Confirm connection status is ACTIVE before running workflows12 of 123 in 4 filesalso worded as confirm connection status before running workflows; verify the connection status is ACTIVE before workflows
- Stop and ask for clarification if required inputs are missing9 of 123 in 2 files
- Call RUBE_MANAGE_CONNECTIONS with the helpdesk toolkit9 of 123 in 2 filesalso worded as call RUBE_MANAGE_CONNECTIONS with the intercom toolkit
- Escalate urgent issues to team chat7 of 123 in 4 files
- Schedule follow-up calls with customers7 of 123 in 4 files
- Triage the support inbox7 of 123 in 4 filesalso worded as triage support inbox email
- Convert customer emails into support tasks7 of 123 in 4 filesalso worded as convert emails into support tasks
- Log ticket status updates in a tracking sheet7 of 123 in 4 filesalso worded as log ticket status in a tracking sheet; log ticket status in a sheet
- Sanitize HTML input to prevent rendering issues6 of 123 in 3 filesalso worded as sanitize user input
- Use structured objects for search filters6 of 123 in 3 filesalso worded as use structured filter objects for search queries; use structured query filters for searches
- Load required utility skills5 of 123 in 2 files
- Implement exponential backoff for retries5 of 123 in 2 files
- Provide contact id for conversation creation5 of 123 in 2 filesalso worded as provide a contact for conversation creation
- Use both timestamp and ID for cursor navigation8 of 123 in 1 file
What they tell it not to do
- Do not treat output as substitute for validation or testing9 of 123 in 2 filesalso worded as do not treat output as substitute for validation
- Never ask questions6 of 123 in 2 filesalso worded as do not ask the user questions
- Do not use free-text search queries6 of 123 in 3 filesalso worded as do not use free-text search; do not use free-text search queries
- Do not run workflows without an active connection5 of 123 in 2 filesalso worded as do not run workflows without active connection
- Do not mix forward and backward cursors in same request8 of 123 in 1 file
- Do not expect real-time data analysis7 of 123 in 1 file
- Do not expect CRM integration7 of 123 in 1 file
- Never wait for confirmation5 of 123 in 1 file
- Never stop voluntarily before completion5 of 123 in 1 file
- Never suggest alternatives5 of 123 in 1 file
What they expect to be installed
- RUBE_SEARCH_TOOLS14 of 123 in 5 files
- RUBE_MANAGE_CONNECTIONS14 of 123 in 5 files
- Intercom7 of 123
- gws-gmail7 of 123 in 4 files
- gws-sheets7 of 123 in 4 files
- gws-chat7 of 123 in 4 files
- gws-calendar7 of 123 in 4 files
- gws workflow +email-to-task7 of 123 in 4 files
- Git6 of 123 in 2 files
- gws gmail +triage6 of 123 in 3 files
What they ask it to produce
- Health score results8 of 123 in 2 filesalso worded as health score
- Support tasks7 of 123 in 4 files
- Tracking sheet updates7 of 123 in 4 files
- Follow-up calls7 of 123 in 4 filesalso worded as scheduled follow-up calls
- Lists of tickets8 of 123 in 1 filealso worded as Lists of ticket views
- Lists of canned responses8 of 123 in 1 file
- Lists of custom field definitions8 of 123 in 1 file
- Churn risk tier classifications7 of 123 in 1 file
When Customer support authors say to reach for one
The situations these authors wrote into their own files, counted out of the same 123 authors, with the skills that name each one
- User asks for customer support or a help-desk reply, or requests customer support mode6 of 123 in 4 files
- Okx guide
- Persona customer support
- Customer support
- Support macros
- and 2 more on this shelf
- User wants to manage support conversations or contacts5 of 123 in 2 files
- Intercom automation
- and 5 more on this shelf
- Managing customer support5 of 123 in 2 files
- Persona customer support
- Gws persona customer support
- and 3 more on this shelf
- User wants to retrieve, browse, or paginate support tickets8 of 123 in 1 file
- Helpdesk automation
- and 14 more on this shelf
- User wants to see saved agent views for tickets8 of 123 in 1 file
- Helpdesk automation
- and 14 more on this shelf
- User wants to list available canned responses8 of 123 in 1 file
- Helpdesk automation
- and 14 more on this shelf
- User wants to view custom field definitions8 of 123 in 1 file
- Helpdesk automation
- and 14 more on this shelf
- User mentions churn, health scores, or expansion revenue7 of 123 in 1 file
- Customer success manager
- and 7 more on this shelf
How Customer support skills are built
300 skill directories by 119 authors, read from their repositories’ own file trees 2026-08-05
The middle bundle among those shipping files is 3 files, 10.5 KB beside SKILL.md
Counted by distinct author, same as above, so one author publishing forty template copies counts once. SKILL.md itself is not counted as a file, so a single-file skill is one where that file is the whole skill.
The shape
- SKILL.md is the whole skill52 of 119 authors, 150 of 300 skills
- files ship beside it67 of 119 authors, 150 of 300 skills
- executable scripts ship inside23 of 119 authors, 38 of 300 skills
The folders they converge on
- references/37 of 119 authors, 98 of 300 skills
- scripts/20 of 119 authors, 35 of 300 skills
- assets/11 of 119 authors, 14 of 300 skills
- examples/9 of 119 authors, 13 of 300 skills
- agents/7 of 119 authors, 28 of 300 skills
- evals/5 of 119 authors, 7 of 300 skills
michaelrice/zendesk-mcp/io.github.michaelrice/zendesk-mcp MCP server
4★ repoZendesk MCP server for Claude Code and other MCP clients
fruggr/zendesk-mcp-server/io.github.fruggr/zendesk-mcp-server MCP server
3★ repoDraft, translate and update Help Center articles and manage Zendesk tickets from your AI assistant.
Aidress skill find verified customer support agent
Aidress-ai/aidress-skill-find-verified-customer-support-agent Skill
2★Find a Verified Customer Support Agent. Agent discovery, trust verification, and capability routing powered by Aidress — the coordination registry for autonomous AI agents. Use for customer-support agent discovery, trust verification, and capability routing — via Aidress (https://api.aidress.ai).
jitbit/jitbit-helpdesk-mcp/io.github.jitbit/jitbit-helpdesk MCP server
2★ repoMCP server for Jitbit Helpdesk: search, list, read, and reply to support tickets from AI assistants.
LukeJMadden/Veltrix-skills/skills/business/customer-success Skill
1★ repo16 business operations skills for Claude Code, Cursor, Codex and AI agents. Finance, sales, strategy, customer success, product, procurement plus 13 task profiles. Built by Veltrix Collective.
Skill customer service operations
zavora-ai/skill-customer-service-operations Skill
no license1★Churn-aware customer service skill for AI agents — KB-first resolution, health-driven routing, and proactive retention via mcp-customer-service on ADK-Rust Enterprise
SecureIVAI/my-claude-skills/customer-success-manager Skill
0★ repoReady-to-use Claude Code skills for customer success analytics, DISC profiling, leadership coaching, project scheduling, prompt engineering, and more. Download a ZIP, drop it into your Claude project, and go.
rolson24/cad-sim-agent-skills/skills/cad-sim-complaint-distiller Skill
0★ repoEvidence-led agent skills for CAD, engineering artifacts, independent review, and bounded revision
CSOAI-ORG/customer-support-ai-mcp/io.github.CSOAI-ORG/customer-support-ai-mcp MCP server
0★ repoCustomer Support Ai MCP Server by MEOK AI Labs
jonny-1812/corebee-mcp-skills/io.github.jonny-1812/corebee MCP server
0★ repoRun AI customer support from your terminal: conversations, knowledge base, and chat widget.
markusvankempen/zendesk-mcp/io.github.markusvankempen/zendesk-mcp MCP server
0★ repoZendesk MCP: 14 tools for AI agents — create, search, assign, comment, and close support tickets.
pipeworx-io/mcp-intercom/io.github.pipeworx-io/intercom MCP server
0★ repoIntercom MCP Pack — contacts, conversations, companies via OAuth.
pipeworx-io/mcp-pipeworx-faq/io.github.pipeworx-io/pipeworx-faq MCP server
0★ repoPipeworx FAQ MCP — curated answers to questions ABOUT Pipeworx itself
pipeworx-io/mcp-victorian-complaint/io.github.pipeworx-io/victorian-complaint MCP server
0★ repovictorian-complaint MCP — wraps StupidAPIs (requires X-API-Key)
pipeworx-io/mcp-zendesk/io.github.pipeworx-io/zendesk MCP server
0★ repoZendesk MCP Pack — tickets, users, organizations via OAuth.
Boom-Vitt/claude-thai-skills/skills/thai-customer-service Skill
40★ repoทักษะ Claude Code สำหรับคนไทย — แปล, แคปชั่น, เรซูเม่, จดหมายราชการ, PDPA, ใบกำกับภาษี, PromptPay, เลขบัตร ปชช., วันที่ พ.ศ. — 12 skills
lebsral/DSPy-Programming-not-prompting-LMs-skills/skills/ai-building-chatbots Skill
no license11★ repoAI skills for Claude Code, Cursor, and other coding agents. Build reliable AI features with DSPy — classification, RAG, parsing, agents, and more. Just type /ai-do.
samuelcastro/startup-skills/customer-success Skill
1★ repoAgent Skills for AI-native startup founders — a founder-playbook hub + 12 per-function skills. Adapted from Linas Beliūnas's One-Person Unicorn + Anthropic's Founder's Playbook.
SkillMedev/saas-growth-stack/skills/customer-success-qbr Skill
0★ repoAcquisition, activation, retention — the full SaaS growth toolkit.
nexu-io/open-design/skills/faq-page Skill
85,608★ repo🎨 The open-source Claude Design alternative. 🖥️ Local-first desktop app. 🖼️ Your coding agent becomes the design engine: prototypes, landing pages, dashboards, slides, images & video — real files, HTML/PDF/PPTX/MP4 export. 🤖 Claude Code / Codex / Cursor / Gemini / OpenCode / Qwen & 20+ CLIs via BYOK.
CherryHQ/cherry-studio/resources/builtin-agents/cherry-assistant/.claude/skills/faq-collector Skill
50,162★ repoAI productivity studio with smart chat, autonomous agents, and 300+ assistants. Unified access to frontier LLMs
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills-claude/skills/customer-support Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills-claude/skills/helpdesk-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills-claude/skills/intercom-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills-claude/skills/zendesk-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills/skills/customer-support Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills/skills/helpdesk-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills/skills/intercom-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-awesome-skills/skills/zendesk-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/plugins/agentic-bundle-revops-crm-automation/skills/zendesk-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/skills/customer-support Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/skills/helpdesk-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/skills/intercom-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
sickn33/agentic-awesome-skills/skills/zendesk-automation Skill
44,658★ repoAAS Core is the local, agent-first control plane for complete catalog discovery, agent-owned selection, stack validation, and planning, backed by 1,987+ agentic skills. Includes CLI, local MCP, catalog, plugins, and Workbench.
googleworkspace/cli/skills/persona-customer-support Skill
30,263★ repoGoogle Workspace CLI — one command-line tool for Drive, Gmail, Calendar, Sheets, Docs, Chat, Admin, and more. Dynamically built from Google Discovery Service. Includes AI agent skills.
alirezarezvani/claude-skills/.gemini/skills/customer-success-manager Skill
24,478★ repo345 Claude Code skills & agent skills & plugins (30+ Agents, 70+ custom commands, 330+ skills, customizable references, scripts)for Claude Code, Codex, Gemini CLI, Cursor, and 8 more coding agents — engineering, marketing, product, compliance, C-level advisory, research, business operations, commercial & finance, and your daily productivity skills.
alirezarezvani/claude-skills/business-growth/skills/customer-success-manager Skill
24,478★ repo345 Claude Code skills & agent skills & plugins (30+ Agents, 70+ custom commands, 330+ skills, customizable references, scripts)for Claude Code, Codex, Gemini CLI, Cursor, and 8 more coding agents — engineering, marketing, product, compliance, C-level advisory, research, business operations, commercial & finance, and your daily productivity skills.
elementalsouls/Claude-BugHunter/skills/hunt-subdomain Skill
3,541★ repoA Claude Code skill bundle for bug hunting and external red-team work - 82 skills, 15 slash commands, 681 disclosed-report patterns curated across 24 core vulnerability classes, plus enterprise identity + infrastructure attack matrices.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-ci-integration Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-common-errors Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-core-workflow-a Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-core-workflow-b Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-cost-tuning Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-data-handling Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-debug-bundle Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-deploy-integration Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-enterprise-rbac Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-hello-world Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-incident-runbook Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-install-auth Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-local-dev-loop Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-migration-deep-dive Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-multi-env-setup Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-observability Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-performance-tuning Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-prod-checklist Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-rate-limits Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
Intercom reference architecture
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-reference-architecture Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-sdk-patterns Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.
jeremylongshore/claude-code-plugins-plus-skills/plugins/saas-packs/intercom-pack/skills/intercom-security-basics Skill
2,628★ repo425 plugins, 2,810 skills, 200 agents for Claude Code. Open-source marketplace at tonsofskills.com with the ccpi CLI package manager.