Chatwoot captain

Skill fxckcode/chatwoot-skills/skills/chatwoot-captain

Agent skills for Chatwoot. Integrate Chatwoot into any system — channels, live chat, Captain AI, webhooks, API, and migrations.

Install

npx -y skills add fxckcode/chatwoot-skills --skill chatwoot-captain

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What its author says it does

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Set up and use Captain AI — Chatwoot's built-in AI agent for automated customer support. Use when configuring AI assistants, FAQ bots, copilot features, or custom tools for Captain.

SKILL.md

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Chatwoot Captain AI

Captain is Chatwoot's built-in AI assistant for automated customer support.

Setup

Settings → Captain → Enable
Create an assistant with personality/prompt
Connect to an inbox
Configure auto-resolution

See articles/captain/captain-_-introduction.md. See articles/captain/creating-an-assistant-with-captain.md.

Knowledge Base (FAQ)

Upload documents for Captain to reference:

Supported: PDF, DOCX, TXT, MD
Create Q&A pairs manually

See articles/captain/creating-an-faq-with-captain.md. See articles/captain/creating-a-document-in-captain.md.

Memories

Captain remembers facts about contacts across conversations:

Automatically extracted from chat history
Manually addable via Memories panel

See articles/captain/how-to-use-captain-memories.md.

Copilot

Agents use Captain as a copilot:

Suggest replies
Summarize conversations
Research from connected sources

See articles/captain/how-to-use-captain-copilot.md.

Custom Tools

Extend Captain with API-connected tools:

Navigate to Captain → Tools → Create
Define: name, description (most important!), method, endpoint URL
Add parameters for data extraction
Configure auth (Bearer, Basic, API Key, or None)

Context Sent to Your API

Captain includes metadata headers with every tool call:

X-Chatwoot-Account-Id, X-Chatwoot-Conversation-Id
X-Chatwoot-Contact-Email, X-Chatwoot-Contact-Id
X-Chatwoot-Contact-Inbox-Verified (HMAC check)

Limits

Max 15 tools per account (recommended ≤ 10)
30-second timeout, 1 MB response cap
HTTPS only, no localhost/private IPs

See articles/captain/v2-_-how-to-set-up-custom-tools-for-captain.md.

Self-Hosted Captain

Requires OpenAI API key or Ollama endpoint: See articles/captain/how-to-enable-captain-on-self_hosted-installations.md.

AI Credits

AI operations consume credits. Purchase credits or subscribe. See articles/captain/how-ai-credits-work-in-captain.md.

Website Crawling

Allow Captain to crawl your site: Update robots.txt to allow FirecrawlAgent. See articles/captain/updating-robots-txt-to-allow-chatwoot-assistant-to-crawl-your-website.md.