Chatwoot api

Skill fxckcode/chatwoot-skills/skills/chatwoot-api

Agent skills for Chatwoot. Integrate Chatwoot into any system — channels, live chat, Captain AI, webhooks, API, and migrations.

Install

npx -y skills add fxckcode/chatwoot-skills --skill chatwoot-api

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Use Chatwoot REST API, webhooks, and WebSocket for custom integrations. Use when building custom workflows, automating Chatwoot programmatically, or integrating with external systems via API.

SKILL.md

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Chatwoot API

Integrate with Chatwoot via REST API, webhooks, and WebSocket.

Authentication

Use a Personal Access Token or Account Token:

curl -H "api_access_token: YOUR_TOKEN" \
     https://app.chatwoot.com/api/v1/

Generate tokens: Settings → Profile → Access Token See articles/how-to/how-to-find-your-personal-access-token-in-chatwoot.md.

Key Endpoints

Endpoint	Purpose
`GET /api/v1/accounts/{id}/inboxes`	List inboxes
`POST /api/v1/accounts/{id}/inboxes`	Create inbox
`GET /api/v1/accounts/{id}/conversations`	List conversations
`POST /api/v1/accounts/{id}/conversations`	Create conversation
`POST /api/v1/accounts/{id}/conversations/{id}/messages`	Send message
`GET /api/v1/accounts/{id}/contacts`	List contacts
`POST /api/v1/accounts/{id}/contacts`	Create contact
`GET /api/v1/accounts/{id}/webhooks`	List webhooks
`POST /api/v1/accounts/{id}/webhooks`	Create webhook

Full API reference: references/self-hosted/api-reference-introduction.md

API Inbox Pattern

Send messages via API channel:

curl -X POST https://app.chatwoot.com/api/v1/accounts/{id}/conversations/{id}/messages \
  -H "api_access_token: YOUR_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{"content": "Hello from API!", "message_type": "outgoing"}'

See articles/other-channels/how-to-create-an-api-channel-inbox.md.

Webhooks

Configure Chatwoot to POST events to your URL:

# Settings → Integrations → Webhook
# Events arrive as JSON POST to your webhook URL

Events

conversation_created, conversation_updated
message_created, message_updated
contact_created, contact_updated

See articles/apps-integrations/how-to-use-webhooks.md.

WebSocket

Subscribe to real-time events:

const socket = new WebSocket('wss://app.chatwoot.com/cable');
// Channels:
// - Room::ConversationInboxChannel (inbox-scoped)
// - Room::AccountChannel (account-wide)

See articles/advanced-features/how-to-setup-a-web_socket-connection.md.

Integrations

Integration	Article
Slack	`articles/apps-integrations/how-to-answer-conversations-from-slack.md`
Dialogflow	`articles/apps-integrations/how-to-integrate-your-dialogflow-chatbot-with-chatwoot.md`
OpenAI	`articles/apps-integrations/openai.md`
Google Translate	`articles/apps-integrations/how-to-translate-your-messages-with-google-translate.md`
Dyte Video	`articles/apps-integrations/how-to-enable-video-calls-with-dyte-integration.md`
Linear	`articles/apps-integrations/how-to-track-issues-and-features-with-linear-integration.md`
Cloudflare Video	`articles/apps-integrations/how-to-enable-video-calls-with-cloudflare-realtime_kit.md`