Chatwoot live chat
Agent skills for Chatwoot. Integrate Chatwoot into any system — channels, live chat, Captain AI, webhooks, API, and migrations.
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Install and customize the Chatwoot live chat widget on websites — Next.js, Vue, React Native, WordPress, Webflow, Gatsby, Docusaurus, and more. Use when embedding live chat or configuring the widget SDK.
SKILL.md
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Chatwoot Live Chat
Install and customize the Chatwoot live chat widget on any website or app.
Quick Install
<script>
window.chatwootSettings = {
hideMessageBubble: false,
position: 'right',
locale: 'en',
type: 'standard'
};
(function(d,t) {
var g=d.createElement(t),s=d.getElementsByTagName(t)[0];
g.src='https://app.chatwoot.com/pwa/plugin.js';
g.defer=1;g.async=1;s.parentNode.insertBefore(g,s);
})(document,'script');
</script>
See articles/website-live-chat/website-live-chat-settings-explained.md for all settings.
Platform-Specific Guides
| Platform | Article |
|---|---|
| Next.js | articles/website-live-chat/how-to-install-live_chat-on-a-next-js-app.md |
| Vue.js | articles/website-live-chat/how-to-install-live_chat-on-a-vue-js-app.md |
| React Native | articles/website-live-chat/how-to-install-live_chat-on-a-react-native-app.md |
| WordPress | articles/website-live-chat/how-to-install-live-chat-on-a-word_press-website.md |
| Docusaurus | articles/website-live-chat/how-to-install-live-chat-on-a-docusaurus-website.md |
| Gatsby | articles/website-live-chat/how-to-install-live-chat-on-a-gatsby-website.md |
| Webflow | articles/website-live-chat/how-to-install-live-chat-on-a-webflow-website.md |
| Google Tag Manager | articles/website-live-chat/how-to-install-live-chat-using-google-tag-manager.md |
Advanced Features
| Feature | Article |
|---|---|
| Custom user data via SDK | articles/website-live-chat/how-to-send-additional-user-information-to-chatwoot-using-sdk.md |
| Identity validation (HMAC) | articles/website-live-chat/how-to-enable-identity-validation-in-chatwoot.md |
| Dark mode | articles/website-live-chat/how-to-enable-dark-mode-on-live_chat-widget.md |
| Continue via email | articles/website-live-chat/how-to-continue-conversations-through-email.md |
| Contact identity | articles/website-live-chat/understanding-contact-identity-and-identity-validation-in-chatwoot.md |
Identity Validation (HMAC)
Prevent impersonation with HMAC-based validation:
// Server-side
const crypto = require('crypto');
const hmac = crypto.createHmac('sha256', CHATWOOT_SECRET_KEY);
hmac.update(contact_identifier);
const identifierHash = hmac.digest('hex');
// Client-side
window.chatwootSettings = {
identifier: user.email,
identifierHash: identifierHash,
user: { name: user.name, email: user.email, avatar_url: user.avatar }
};
See articles/website-live-chat/how-to-enable-identity-validation-in-chatwoot.md.
Pre-Chat Forms
Customize the form customers see before starting a chat:
- Add custom fields, make required/optional
- See
articles/advanced-features/how-to-use-pre_chat-forms.md