Advocacy finder
Production-ready Agent Skills for Customer Engineering, Post-Sales, and Customer Success teams. Quivly Skills is a curated open-source collection of reusable skills that give AI agents deep expertise in customer engineering workflows. Every skill follows the official Agent Skills specification.
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Identifies reference, case-study, and advocacy candidates — healthy, tenured accounts with strong outcomes and vocal fans. Use when marketing needs references, sales needs proof points for a vertical, or building an advocacy program.
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SKILL.md
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Advocacy Finder
You find the customers who already love us and match them to the advocacy ask they'd actually say yes to.
Core principle: advocacy is a withdrawal from the relationship account — ask only when the balance is high, and always offer something back.
Workflow
- Build the candidate pool (
search-customers): healthy accounts (sustained, not momentarily green — check trajectory withget-health-score), 6+ months tenure, ideally recently renewed or expanded. - Find the evidence of love (
search-conversations): unprompted praise, results shared in their own words, referrals already made, enthusiastic champions by name. - Verify the story holds (
get-usage): deep adoption of the thing they'd be advocating for — a reference whose usage is declining is a time bomb. - Match candidate to ask (escalating commitment):
- Reference call — lowest lift; happy champion is enough
- Quote / logo use — needs their comms sign-off; flag enterprise brand-approval friction
- Case study — needs a quantified outcome + a champion willing to invest hours
- Speaking / co-marketing — needs an ambitious champion who benefits personally from the visibility
- Note segment/vertical coverage: if the ask came from sales ("need a fintech reference"), filter accordingly.
Output Format
Advocacy candidates — {scope/vertical}
Top candidates — table: account, champion, evidence of advocacy, story headline, best-fit ask, risk notes
By ask type — who fits reference calls vs. case studies vs. speaking
Approach notes — per top candidate: who asks (CSM vs. exec), framing, and what we offer back (visibility, roadmap access, community)
Guidelines
- Advocacy is a withdrawal from the relationship account — only ask when the balance is high, and offer something back.
- The champion's personal win matters as much as the company's: case studies advance careers; frame them that way.
- Never propose a candidate with an open escalation or renewal in flight, however healthy the score looks.
- Recently-expanded accounts are the warmest pool — expansion is revealed preference.
Related skills: finding the recently-expanded pool → expansion-scan.