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Soft launch

Skill pagoda111king/claude-code-pack/template/.claude/skills/soft-launch

Pilot customer tracking · Solo Founder edition of canary-watch. Used to track feedback and make GO/NO-GO decisions after delivering the product to the first 1-3 pilot customers. Triggered when the founder says "product delivered / launched / given to a customer."From its SKILL.md

Install
npx -y skills add pagoda111king/claude-code-pack --skill soft-launch

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SKILL.md

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Soft-Launch Monitor · Pilot Customer Tracking

When to Trigger

Founder says:

  • "Product delivered to customer X"
  • "Y started using our tool"
  • "How's the first week of pilot going"

Or dashboard pipeline Stage 6 triggers.

Inputs

  • customers/<name>/ (customer folder)
  • docs/ideas/<slug>/ (product pipeline artifacts · for cross-referencing original assumptions)
  • Founder's verbal supplement: specific customer feedback (WeChat screenshots / emails / call transcripts)

Output

customers/<name>/pilot-tracking.md, structured as follows:

---
stage: pilot
customer: <name>
product: <slug>
startDate: 2026-04-25
deadline: 2026-05-09     # default 14-day pilot cycle
status: monitoring        # monitoring / GO / NO-GO / extended
goNoGoCheckpoints:
  - day7: pending
  - day14: pending
exitCriteria:
  GO:
    - "Customer uses product 5 consecutive workdays"
    - "At least 1 proactive positive feedback"
    - "Verbal renewal intent confirmed"
  NO_GO:
    - "Zero active logins in first week"
    - "Explicitly says 'not a fit' or 'too complex'"
    - "Data / privacy incident occurs"
---

# Pilot Tracking · <customer> · <product>

## Feedback Log

### Day 1-3
- 2026-04-25 · Customer first login + used feature X · Feedback: ...

### Day 4-7
- 2026-04-28 · ...

## Current GO/NO-GO Assessment

[Fill in at day 7 / day 14 checkpoint]

## Risks & Mitigations

- Risk 1: ...
- Mitigation: ...

Core Rules

  1. Default pilot period is 14 days · exceeding without clear renewal = implicit NO-GO
  2. GO/NO-GO criteria are locked in on day 0 · not adjusted mid-course
  3. Every feedback entry includes date + source (WeChat / email / call) · no memory-based recall
  4. Day 7 is a mandatory checkpoint · if criteria aren't met, proactively schedule a 1-on-1 with the customer
  5. NO-GO still produces a case study (anonymized internal version) · honest failure builds trust

Collaboration with Other Skills

  • Before evaluation, use idea-eval existing 6-dimension scores · cross-reference with actual feedback ("assumed pain points vs real customer pain points")
  • After pilot ends, use case-study-gen to feed this back into 6-platform content (regardless of GO or NO-GO)
  • After multiple pilots complete, use eval-refine to adjust the idea-eval rubric

Solo Founder Specific Constraints

  • No more than 3 concurrent pilots · attention gets diluted · none succeed
  • Customer pays before pilot · free pilot customers don't actually use the product · feedback is invalid
  • Fixed 1-hour weekly proactive check-in · don't wait passively for feedback

Prohibited

  • ❌ Adding new features mid-pilot (breaks the baseline)
  • ❌ Automated DMs / automated follow-ups (violates TOS · destroys trust)
  • ❌ Treating vague feedback as a GO signal ("it's okay" / "pretty good" = implicit NO-GO)

What ships with it

Read from the repository

Just SKILL.md. No reference files, no scripts.

Gives 0 of the 12 instructions most product growth skills give in 740 tokens

Counted across 728 of the 1,010 authors here whose files we hold, read 2026-08-07

  • Read product marketing context before asking questionsin 24 of 728, across 18 files
  • Define the ideal customer profilein 21 of 728, across 3 files
  • Document a rollback plan before deploymentin 21 of 728, across 12 files
  • Analyze the codebase to understand the productin 19 of 728, across 1 file
  • Ask clarifying questions about the value propositionin 19 of 728, across 1 file
  • Search for companies matching the criteriain 19 of 728, across 1 file
  • Look for signals of immediate needin 19 of 728, across 1 file
  • Assign a fit score from one to tenin 19 of 728, across 1 file
  • Identify the target decision-maker rolein 19 of 728, across 1 file
  • Suggest a personalized contact strategyin 19 of 728, across 1 file
  • Provide conversation starters for outreachin 19 of 728, across 1 file
  • Format results in a scannable markdown templatein 19 of 728, across 1 file

Said here and by no other author read

  • use a 14-day default pilot period
  • lock GO/NO-GO criteria on day 0
  • include date and source for every feedback entry
  • schedule a 1-on-1 for day 7 if criteria are unmet
  • produce a case study after a NO-GO
  • cross-reference idea-eval scores before evaluation

Grouped from the skills themselves: near-identical wordings counted once, and counted by distinct author, so one author publishing three of these counts once. Length counted with cl100k_base; the agent that loads this file may tokenize it differently.

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