Masheev automations
Official Agent Skills for integrating Masheev into your applications
npx -y skills add masheev/skills --skill masheev-automationsAssembled from the repository path, not quoted from the project. Check it against their README if it does not work.
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Use when building automation rules and workflows in Masheev. Covers triggers (conversation.created, message.created, SLA breach, time-based), conditions (equals, contains, greater_than), and actions (set status, assign, add labels, send responses, trigger AI, webhook calls, notifications). Also covers the workflow builder with AI invoke steps, action steps, conditional steps, and delay steps. Use this skill when someone asks to "automate conversations", "set up rules", "auto-assign", "auto-resolve", "trigger AI", or "build a workflow" in Masheev.
The file declares its own license as Apache-2.0. That is the author’s claim about this one file, and it is not the same thing as the license GitHub reports for the repository, which is listed with the other numbers below.
SKILL.md
3.8 KB, as published. Nobody here has run it
Masheev Automations
Automations run server-side rules that react to events in Masheev. They consist of triggers, conditions, and actions.
Quick Start
import { apiClient } from "@masheev/client/server";
await apiClient.automations.create.mutate({
name: "Auto-assign VIP contacts",
trigger: "conversation.created",
conditions: [
{ field: "contact.customAttributes.plan", operator: "equals", value: "enterprise" },
],
actions: [
{ type: "set_priority", value: "high" },
{ type: "assign_to", assigneeType: "agent", assigneeId: "agt_..." },
{ type: "add_label", labelId: "label_vip" },
],
});
Triggers
| Trigger | When |
|---|---|
conversation.created | New conversation starts |
conversation.updated | Conversation status/priority/assignment changes |
conversation.assigned | Conversation assigned to agent/AI |
message.created | New message in any conversation |
sla.warning | SLA warning threshold reached |
sla.breach | SLA breached |
time.schedule | Cron-based scheduled trigger |
Conditions
| Operator | Description | Example |
|---|---|---|
equals | Exact match | channel equals "whatsapp" |
not_equals | Not equal | status not_equals "resolved" |
contains | String contains | content contains "urgent" |
matches | Regex match | email matches "@enterprise.com$" |
greater_than | Numeric comparison | messageCount greater_than 10 |
less_than | Numeric comparison | priority less_than "high" |
is_set | Field has a value | assigneeId is_set |
Actions
| Action | Description |
|---|---|
set_status | Change conversation status (open, pending, resolved) |
set_priority | Set priority (low, medium, high, urgent) |
assign_to | Assign to agent, AI, or unassign |
add_label / remove_label | Tag management |
send_canned_response | Send a pre-written message |
send_template | Send a channel template (WhatsApp, email) |
add_note | Add internal note |
snooze | Snooze conversation for a duration |
trigger_ai | Hand to AI agent |
stop_ai | Take back from AI |
webhook | Call external URL (GET/POST with headers/payload) |
notify | Send notification (email, Slack, in-app) |
Managing Automations
// List
const rules = await apiClient.automations.list.query({});
// Activate/deactivate
await apiClient.automations.activate.mutate({ id: "rule_...", active: false });
// View execution history
const runs = await apiClient.automations.listRuns.query({ automationId: "rule_..." });
// Pre-built templates
const templates = await apiClient.automations.listTemplates.query();
Workflow Builder
For complex multi-step automations, use the workflow builder (see masheev-workflows skill for client-side workflows). Server-side workflows support:
- AI invoke steps — Generate text/objects with tools
- Action steps — Execute platform skills
- Conditional steps — Branch based on conversation state
- Delay steps — Wait before next action
See references/templates.md for pre-built automation templates.
Gives 0 of the 12 instructions most automation workflows skills give
Counted across 745 of the 1,008 authors here whose files we hold, read 2026-08-06
- write conventional commit messagesin 36 of 745, across 35 files
- delete branches after mergein 30 of 745, across 21 files
- make atomic commitsin 25 of 745, across 15 files
- write minimal code to pass testsin 22 of 745, across 10 files
- run tests before committingin 21 of 745, across 13 files
- re-snapshot after navigation or DOM changesin 21 of 745, across 13 files
- use try-catch for error handlingin 20 of 745, across 6 files
- write tests before implementationin 20 of 745, across 8 files
- configure branch protection rulesin 19 of 745, across 5 files
- explain the why in commit messagesin 19 of 745, across 9 files
- refactor code while tests remain greenin 19 of 745, across 6 files
- Interact with elements using refsin 19 of 745, across 11 files
Said here and by no other author read
- create automations using triggers conditions and actions
- activate or deactivate automations
- query execution history
- use pre-built templates
- use the workflow builder for complex multi-step automations
Grouped from the skills themselves: near-identical wordings counted once, and counted by distinct author, so one author publishing three of these counts once.