Pipa keep clients
Operational skills for the agents people already use.
npx -y skills add lunchpaillola/pipa-skills --skill pipa-keep-clientsAssembled from the repository path, not quoted from the project. Check it against their README if it does not work.
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What its author says it does
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Use when the user wants Pipa to maintain client trust: follow-ups, check-ins, client health, retention, renewals, referrals, testimonials, stakeholder care, and relationship-sensitive next actions.
SKILL.md
1.4 KB, as published. Nobody here has run it
Pipa Keep Clients
Protect trust after and around delivery.
Use For
- Client check-ins, relationship health, retention, renewals, referrals, and testimonials.
- Follow-up wording when the user wants to keep trust or recover momentum.
- Relationship risks surfaced by delivery or closeout.
References
- Load
references/keep-clients.mdfor the lane workflow. - Load
references/examples/keep-clients.mdwhen an example shape helps.
Output Contract
- Client or relationship signal.
- Why now.
- Suggested touch or ask.
- Owner and timing.
- Source/evidence or
TBD. - Watchlist items.
Boundaries
- Do not send messages or schedule reminders unless explicitly asked.
- One-shot self-email reminders go through
pipa-toolstopipa-follow-up-reminders. - Active delivery status stays
pipa-deliver-workunless relationship health dominates.
Gotchas
- Do not fake relationship history; mark unknown context as
TBD. - Generic follow-up is client work, not a reminder, unless future self-email wording is explicit.
- Testimonials, referrals, and renewals should be grounded in delivered value or client signal.