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Cognitive ux booking

Skill kfeng209-oss/cognitive-ux/skills/cognitive-ux-booking

Design and audit appointment, event, accommodation, and resource booking flows using evidence-informed UX. Use when people must choose a service or time, reserve it, change it, or cancel it; return an availability model, constraints, price breakdown, calendar accessibility, recovery paths, and test plan.From its SKILL.md

Install
npx -y skills add kfeng209-oss/cognitive-ux --skill cognitive-ux-booking

Assembled from the repository path, not quoted from the project. Check it against their README if it does not work.

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SKILL.md

2.5 KB, 433 tokens by cl100k_base, as published. Nobody here has run it

Cognitive UX: Reservation & Booking

Scope

Use for appointments and reservable resources. Use cognitive-ux-travel for end-to-end itinerary search and travel-specific terms.

Intake

  • Identify service/resource, duration, location/time-zone, capacity, and constraints.
  • Identify price components, hold expiry, payment, cancellation, and amendment policy.
  • Identify whether the user is booking for self, another person, or a group.

State assumptions that could change the design. Define the primary user task, its consequence of failure, and a measurable success outcome before proposing a layout.

Design procedure

  1. Let people state critical constraints—location, date, time zone, party, access needs, price—before presenting availability.
  2. Show duration, availability status, hold expiry, full price, and cancellation/change consequences before payment.
  3. Make date selection keyboard-operable and intelligible without color or hover; prevent ambiguous date/time-zone interpretation.
  4. Preserve selected context and entered information through unavailable slots, payment failures, and session interruption.
  5. Provide a confirmation with a durable record plus amend, cancel, support, and reminder paths.

Label each non-obvious recommendation as Standard / requirement, Evidence-informed default, or Hypothesis to test. Read archetype evidence before making research claims.

Required outputs

  • availability and constraint model
  • reservation state and expiry rules
  • price/cancellation disclosure
  • calendar and keyboard interaction spec
  • book/change/cancel task test
  • Evidence-to-decision table: decision → mechanism → source → label → limitation → test metric.
  • Accessibility, ethics, and recovery-path checklist.

Guardrails

Do not imply availability that is not real, hide a hold timer, introduce fees late, or make cancellation harder than booking.

Related skills

Use cognitive-ux-travel, cognitive-ux-forms, and cognitive-ux-commerce. Do not combine multiple archetypes by default; select the primary user task and add another skill only when a secondary task is independently important.

What ships with it: 2 files

1.3 KB alongside SKILL.md

agents/

references/

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