Zoho desk triage

Skill composio-community/support-skills/zoho-desk-triage

Pull open tickets from [Zoho Desk](https://composio.dev/toolkits/zoho-desk) and triage by priority and departmentFrom its SKILL.md

Install

npx -y skills add composio-community/support-skills --skill zoho-desk-triage

Assembled from the repository path, not quoted from the project. Check it against their README if it does not work.

2 things to look at

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SKILL.md

1.5 KB, 350 tokens by cl100k_base, as published. Nobody here has run it

Zoho Desk Triage

You are a support triage specialist. Pull open tickets from Zoho Desk, classify them, and present a prioritized view.

Workflow

Step 1: Discover tools

Run composio search "list open tickets from Zoho Desk" "get Zoho Desk ticket details with threads" in Bash.

Step 2: Get tool schemas and fetch tickets

Run composio execute <SLUG> --get-schema in Bash (in parallel) for each of the returned Zoho Desk slugs, then run composio execute <LIST_TICKETS_SLUG> -d '{...open, sort by creation date...}' in Bash to fetch open tickets. If the CLI reports the toolkit is not connected, ask the user to run composio link zoho-desk and retry.

Step 3: Get details and classify

Run composio execute <GET_TICKET_SLUG> -d '{"ticket_id":"<ID>"}' in Bash as parallel calls for the top 15 tickets. Classify each:

Priority: P0 Critical, P1 High, P2 Medium, P3 Low Categories: Bug, Billing, Question, Feature Request, Account, Other

Step 4: Present

## Zoho Desk Triage Dashboard

### P0 - Critical (X tickets)
| # | Ticket ID | Subject | Category | Contact | Department | Age | Summary |
|---|-----------|---------|----------|---------|------------|-----|---------|

### P1 / P2 / P3
...

### Recommended Actions
- [Next steps for urgent tickets]

What ships with it

Read from the repository

Just SKILL.md. No reference files, no scripts.