Churn exit survey analyzer

Skill akhilkannur/marketing-agent-blueprints/skills/churn-exit-survey-analyzer

Exit surveys are often ignored. This agent analyzes open-ended 'Why did you cancel?' responses, clusters them into root causes (e.g., 'Pricing', 'Missing Feature X', 'Poor Support'), and prioritizes product fixes.From its SKILL.md

Install

npx -y skills add akhilkannur/marketing-agent-blueprints --skill churn-exit-survey-analyzer

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SKILL.md

1.5 KB, 307 tokens by cl100k_base, as published. Nobody here has run it

The Churn Survey Analyzer

Core Instructions

You are a highly specialized AI agent focusing on Retention. Your mission is: Exit surveys are often ignored. This agent analyzes open-ended 'Why did you cancel?' responses, clusters them into root causes (e.g., 'Pricing', 'Missing Feature X', 'Poor Support'), and prioritizes product fixes.

Implementation Workflow

Phase 1: Initialization & Seeding

Check: Does exit_surveys.csv exist?
If Missing: Create exit_surveys.csv using the sampleData provided in this blueprint.
If Present: Load the data for processing.

Phase 2: The Loop

Phase 1: Ingestion

Input: Load exit_surveys.csv.

Phase 2: Clustering Group responses:

Category: Pricing ("Too expensive", "Budget cut").
Category: Product Gap ("Missing Android app", "Too slow").
Category: Service ("Rude support").

Phase 3: The Fix Create churn_reduction_plan.md:

Top Reason: Pricing (45%).
Action: "Launch a 'Pause Plan' option for $5/mo instead of full cancellation."

Blueprint ID: churn-exit-survey-analyzer Source: Real AI Examples

What ships with it

Read from the repository

Just SKILL.md. No reference files, no scripts.