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NioPD UR journey

Skill 8421bit/NioPD-Skills/plugins/niopd/skills/NioPD-UR-journey

Creates user journey maps visualizing the customer experience. Use for UX design, service design, or customer experience improvement.From its SKILL.md

Install
npx -y skills add 8421bit/NioPD-Skills --skill NioPD-UR-journey

Assembled from the repository path, not quoted from the project. Check it against their README if it does not work.

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SKILL.md

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User Journey Mapping Skill

This skill creates visual journey maps capturing the customer experience.

Theoretical Foundation

Journey Map Components

ComponentDescription
StagesMajor phases of experience
ActionsWhat user does
ThoughtsWhat user thinks
EmotionsHow user feels
TouchpointsWhere interaction occurs
OpportunitiesWhere to improve

Instructions

Step 1: Define Journey Scope

  • Whose journey? (Persona)
  • What journey? (Goal/task)
  • Start and end points

Step 2: Map Stages

Identify 4-6 major phases

Step 3: Detail Each Stage

StageActionsThoughtsEmotionsTouchpointsOpportunities
[Stage][What they do][What they think]๐Ÿ˜Š/๐Ÿ˜/๐Ÿ˜Ÿ[Where][Improvement]

Step 4: Identify Pain Points

Where does experience break down?

Step 5: Generate Report

File path: 02-reports/[YYYYMMDD]-journey-map-v0.md

Output Specifications

  • File Naming: [YYYYMMDD]-journey-map-v0.md
  • Location: 02-reports/
  • Template: references/journey-template.md

What ships with it: 1 file

622 B alongside SKILL.md

references/

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