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Onboarding journey

Skill zime-ai/zime-gtm-skills/skills/onboarding-journey

Audits a new-customer onboarding call transcript against a rubric covering onboarding experience, sentiment, and early expansion signal, or sweeps a CRM export for onboarding accounts with no documented health signal. Use when reviewing an onboarding check-in call, or checking a new-customer list for onboardings going quiet.From its SKILL.md

Install
npx -y skills add zime-ai/zime-gtm-skills --skill onboarding-journey

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One thing to look at

  • 14 stars14 stars. Stars are a popularity signal and not a quality one, but at this level it is likely that nobody has read this closely except its author, and you would be relying on your own review.

What its file declares

Copied from the file, not written here

The file declares its own license as MIT. That is the author’s claim about this one file, and it is not the same thing as the license GitHub reports for the repository, which is listed with the other numbers below.

SKILL.md

2.1 KB, as published. Nobody here has run it

GTM Onboarding Journey Audit

Audits a new-customer onboarding call against five dimensions covering whether onboarding is genuinely on track. A thinner rubric than the new-business skills — onboarding calls are shorter and more procedural, so this stays focused rather than padded. Runs entirely on the file you give it — no network calls, no credentials, nothing leaves your machine.

When to use this

  • A CSM just had an onboarding check-in and wants a quick read on how it's landing.
  • A CS lead wants to spot-check onboarding calls across a cohort.
  • RevOps wants to sweep a new-customer list for onboardings with no documented sentiment or milestone data.

Modes

Dispatch on the input file's extension.

Transcript mode (.txt, .vtt, .json, .md)

claude "run onboarding-journey on ./calls/acme-onboarding.txt"

Score against references/rubric.md. Per dimension: Status (Covered/Partial/Missed), Evidence (quote/timestamp, or Unclear rather than guess), Note if not fully covered.

Close with an on-track / needs-attention read. Run the reads-well-too check first.

CSV mode (.csv)

claude "run onboarding-journey on ./exports/new-customers.csv"

Structural sweep only. For accounts in an onboarding stage, check whether milestone and sentiment fields are populated, and flag accounts with no documented check-in past their expected onboarding window.

Sample data

assets/sample-transcript.txt — synthetic onboarding check-in call.

What this does not do

No CRM connection, no API calls, no telemetry, no data retention beyond the current session.

Keep looking

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