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Gong automation

Skill ranbot-ai/awesome-skills/skills/gong-automation

Automate Gong conversation intelligence -- retrieve call recordings, transcripts, detailed analytics, speaker stats, and workspace data -- using natural language through the Composio MCP integration.From its SKILL.md

Install
npx -y skills add ranbot-ai/awesome-skills --skill gong-automation

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SKILL.md

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Gong Automation

Unlock insights from your sales calls -- retrieve transcripts, analyze call data by date range, access detailed conversation analytics with topics and trackers, and manage workspaces -- all through natural language commands.

Toolkit docs: composio.dev/toolkits/gong

Setup

  1. Add the Composio MCP server to your client configuration: 
    https://rube.app/mcp
  2. Connect your Gong account when prompted (OAuth / Bearer token authentication).
  3. Start issuing natural language commands to analyze your call data.

Core Workflows

1. Retrieve Call Transcripts by Date Range

Get transcripts for all calls within a specified time period, with optional filtering by specific call IDs or workspace.

Tool: GONG_RETRIEVE_TRANSCRIPTS_OF_CALLS_V2_CALLS_TRANSCRIPT

Example prompt:

"Get Gong transcripts for all calls from February 1-10, 2025"

Key parameters:

  • filter__fromDateTime -- ISO-8601 start date (e.g., 2025-02-01T00:00:00Z)
  • filter__toDateTime -- ISO-8601 end date (e.g., 2025-02-10T23:59:59Z)
  • filter__callIds -- Optional array of specific call IDs to filter
  • filter__workspaceId -- Optional workspace ID filter
  • cursor -- Pagination cursor from previous response

Required scope: api:calls:read:transcript

2. Get Transcript for Specific Calls

Retrieve transcripts with speaker information, timestamps, and topic categorization using a filter object.

Tool: GONG_GET_CALL_TRANSCRIPT

Example prompt:

"Get the Gong transcript for call ID 555785916001072125"

Key parameters (filter required):

  • filter.callIds -- Array of specific call IDs (e.g., ["555785916001072125"])
  • filter.fromDateTime -- ISO-8601 start date
  • filter.toDateTime -- ISO-8601 end date
  • filter.workspaceId -- Optional workspace filter
  • cursor -- Pagination cursor

3. List Calls by Date Range

Retrieve basic call metadata (participants, duration, timing) for calls within a date range.

Tool: GONG_RETRIEVE_CALL_DATA_BY_DATE_RANGE_V2_CALLS

Example prompt:

"List all Gong calls from last week"

Key parameters (both required):

  • fromDateTime -- ISO-8601 start date (e.g., 2025-02-03T00:00:00Z)
  • toDateTime -- ISO-8601 end date (e.g., 2025-02-10T00:00:00Z)
  • workspaceId -- Optional workspace filter
  • cursor -- Pagination cursor

Required scope: api:calls:read:basic

4. Get Detailed Call Analytics

Retrieve extensive call details including highlights, key points, topics, trackers, speaker stats, questions, and media URLs.

Tool: GONG_RETRIEVE_FILTERED_CALL_DETAILS

Example prompt:

"Get detailed analytics for Gong calls this week including topics, key points, and speaker stats"

Key parameters:

  • filter__fromDateTime / filter__toDateTime -- Date range filter
  • filter__callIds -- Specific call IDs
  • filter__primaryUserIds -- Filter by call host user IDs
  • Content selectors (all boolean):
    • contentSelector__exposedFields__content__keyPoints -- Key points of the call
    • contentSelector__exposedFields__content__topics -- Topic durations
    • contentSelector__exposedFields__content__highlights -- Call highlights
    • contentSelector__exposedFields__content__outline -- Call outline
    • contentSelector__exposedFields__content__brief -- Spotlight call brief
    • contentSelector__exposedFields__content__callOutcome -- Call outcome
    • contentSelector__exposedFields__content__trackers -- Smart/keyword trackers
    • contentSelector__exposedFields__content__trackerOccurrences -- Tracker timing and speaker (requires trackers=true)
    • contentSelector__exposedFields__interaction__speakers -- Time each participant spoke
    • contentSelector__exposedFields__interaction__questions -- Question counts
    • contentSelector__exposedFields__interaction__personInteractionStats -- Host statistics
    • contentSelector__exposedFields__media -- Audio/video URLs (valid 8 hours)
    • contentSelector__exposedFields__parties -- Party information
    • contentSelector__exposedFields__collaboration__publicComments -- Public comments
  • contentSelector__context -- "Basic", "Extended", or "None" for CRM/external system links

Required scope: api:calls:read:extensive (plus api:calls:read:media-url for media)

5. Get a Specific Call by ID

Retrieve basic data for a single call using its unique Gong ID.

Tool: GONG_RETRIEVE_DATA_FOR_A_SPECIFIC_CALL_V2_CALLS_ID

Example prompt:

"Get details for Gong call 1223781272986876929"

Key parameters (required):

  • id -- Gong's unique numeric identifier for the call (up to 20 digits)

Required scope: api:calls:read:basic

6. List Company Workspaces

Retrieve all workspaces in your Gong organization to get workspace IDs for filtering.

Tool: GONG_LIST_ALL_COMPANY_WORKSPACES_V2_WORKSPACES

Example prompt:

"List all Gong workspaces in my company"

What ships with it

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