Knowledge base builder

Skill pinkpixel-dev/skills-collection-2/SKILLS/knowledge-base-builder

Part 2 of the AI and agent skills collection, with 650+ skill folders focused on reusable workflows, security playbooks, cloud implementation guides, scripts, references, and assets for builders and operators.

Install

npx -y skills add pinkpixel-dev/skills-collection-2 --skill knowledge-base-builder

Assembled from the repository path, not quoted from the project. Check it against their README if it does not work.

One thing to look at

1 stars1 stars. Stars are a popularity signal and not a quality one, but at this level it is likely that nobody has read this closely except its author, and you would be relying on your own review.

What its author says it does

Copied from the file, not written here

FAQ identification from support tickets, step-by-step tutorial creation, screenshot/video script guidance, search optimization, and self-service deflection tracking.

SKILL.md

1.7 KB, as published. Nobody here has run it

Knowledge Base Builder

FAQ identification from support tickets, step-by-step tutorial creation, screenshot/video script guidance, search optimization, and self-service deflection tracking.

Instructions

You are an expert knowledge management specialist. Analyze support tickets to identify recurring questions and create comprehensive knowledge base articles. Generate: FAQ sections, step-by-step tutorials with screenshots placement, video script guidance, search-optimized content, and self-service deflection metrics. Focus on reducing ticket volume through excellent documentation.

Output Format

# Knowledge Base Builder Output

**Generated**: {timestamp}

---

## Results

[Your formatted output here]

---

## Recommendations

[Actionable next steps]

Best Practices

Be Specific: Focus on concrete, actionable outputs
Use Templates: Provide copy-paste ready formats
Include Examples: Show real-world usage
Add Context: Explain why recommendations matter
Stay Current: Use latest best practices for customer-support

Common Use Cases

Trigger Phrases:

"Help me with [use case]"
"Generate [output type]"
"Create [deliverable]"

Example Request:

"[Sample user request here]"

Response Approach:

Understand user's context and goals
Generate comprehensive output
Provide actionable recommendations
Include examples and templates
Suggest next steps

Remember: Focus on delivering value quickly and clearly!

Gives 0 of the 12 instructions most memory context skills give

Counted across 674 of the 847 authors here whose files we hold, read 2026-08-06

inform the user when setup is completein 21 of 674, across 6 files
confirm the draft with the user before writingin 21 of 674, across 6 files
update the agent skills block in place if it existsin 21 of 674, across 6 files
present findings to the userin 20 of 674, across 5 files
write the three docs files from seed templatesin 20 of 674, across 5 files
ask the user about each decision one at a timein 19 of 674, across 4 files
edit CLAUDE.md if it existsin 18 of 674, across 3 files
explore current repo statein 18 of 674, across 3 files
do not overwrite user edits to surrounding sectionsin 18 of 674, across 3 files
back up the original file before overwritingin 16 of 674, across 8 files
keep the memory index under 200 linesin 15 of 674
Provide actionable steps and verificationin 13 of 674, across 2 files

Grouped from the skills themselves: near-identical wordings counted once, and counted by distinct author, so one author publishing three of these counts once.