Stakeholder management

Stakeholder Management

Intelligence that doesn't reach the right person in the right format might as well not exist. This skill ensures every product is tailored to its audience.

Stakeholder Identification

Common CTI Stakeholders

Stakeholder	Needs	Format	Cadence
CISO	Strategic risk, business impact, investment justification	Executive summary, risk scores, trend analysis	Monthly + ad-hoc
SOC Manager	Operational context, detection priorities, hunt leads	Operational briefs, IOC packages, hunt playbooks	Weekly + real-time
SOC Analysts	Tactical indicators, detection rules, response guidance	IOCs, SIGMA/YARA rules, enriched alerts	Daily + real-time
IR Team	Campaign context, TTP detail, forensic indicators	Detailed campaign reports, investigation leads	Per-incident
Security Architecture	Threat landscape, emerging attack vectors, control gaps	Threat assessments, ATT&CK mapping, control recommendations	Quarterly
Risk Management	Threat trends, probability assessments, sector comparisons	Risk assessments, likelihood language, quantified impact	Quarterly
Board / Executive	High-level risk posture, material incidents, peer benchmarks	1-page dashboard, non-technical language, visual aids	Quarterly + material events
Legal / Compliance	Regulatory threat intelligence, breach notification triggers	Compliance-focused briefs, attribution (when needed)	Ad-hoc
IT Operations	Vulnerability intelligence, patch priorities, asset exposure	Vulnerability assessments, prioritised patch lists	Weekly

Stakeholder Register Template

Maintain in data/pirs/stakeholder-register.md:

| Stakeholder | Role | PIRs | Products | Format Preference | Cadence | Feedback Method |
|-------------|------|------|----------|-------------------|---------|-----------------|
| [Name/Title] | [Role] | PIR-001, PIR-003 | Threat assessments, weekly brief | Executive summary, max 1 page | Monthly | Email response |

Tailoring Intelligence Products

For Executives (CISO, Board)

• Lead with business impact, not technical detail
• Use risk language: "This threat could result in..."
• Include peer comparisons: "Organisations in our sector have seen..."
• Recommend actions in business terms: "Investment in X reduces risk by..."
• Maximum 1-2 pages
• Visual aids (charts, traffic lights, risk matrices)

For Security Operations (SOC, IR)

• Lead with actionable indicators
• Include detection rules and hunt queries
• Provide full TTP chain with ATT&CK mapping
• Technical detail is expected and valued
• Response playbook pointers
• Real-time delivery for active threats

For Risk / Compliance

• Lead with likelihood and impact assessments
• Use standardised likelihood language (probability yardstick)
• Map to frameworks (NIST CSF, ISO 27001)
• Quantify where possible
• Regulatory implications highlighted

Dissemination Matrix

TLP	Distribution Channel	Notes
RED	Direct communication only (in-person, encrypted message)	Named recipients only
AMBER+STRICT	Internal secure channel (encrypted email, restricted SharePoint)	Organisation only
AMBER	Secure channel + need-to-know partners	May share with clients/partners
GREEN	Community channels (ISAC portal, closed mailing lists)	Not public
CLEAR	Any channel (blog, public advisories)	Unrestricted

Feedback Collection

After every significant product delivery:

1. Was the intelligence useful? (Yes/Partially/No)
2. Was it timely? (Yes/Too late/Too early)
3. Was the format appropriate? (Yes/Too technical/Too high-level)
4. What should we cover next? (Free text)

Track feedback in stakeholder register. Feed into PIR refinement (see feedback-loops skill).