Fondo common errors
'Diagnose and fix common Fondo issues including integration sync failures,From its SKILL.md
npx -y skills add jeremylongshore/claude-code-plugins-plus-skills --skill fondo-common-errorsAssembled from the repository path, not quoted from the project. Check it against their README if it does not work.
What its file declares
Copied from the file, not written here
The file declares its own license as MIT. That is the author’s claim about this one file, and it is not the same thing as the license GitHub reports for the repository, which is listed with the other numbers below.
SKILL.md
2.3 KB, 424 tokens by cl100k_base, as published. Nobody here has run it
Fondo Common Errors
Overview
Quick reference for common Fondo platform issues and their resolutions.
Integration Sync Issues
| Issue | Cause | Solution |
|---|---|---|
| Bank transactions not appearing | Plaid connection expired | Dashboard > Integrations > Re-connect bank |
| Gusto data stale | OAuth token expired (90-day limit) | Re-authorize in Integrations |
| Stripe revenue missing | Webhook not configured | Connect Stripe in Dashboard > Integrations |
| Duplicate transactions | Multiple connections to same bank | Remove duplicate in Integrations |
| Payroll amounts wrong | Mid-period payroll change | Notify Fondo CPA via Dashboard > Messages |
Categorization Errors
| Error | Fix |
|---|---|
| Software expense marked as Office | Recategorize in Transactions, Fondo learns |
| Contractor marked as Vendor | Ensure 1099 classification matches in payroll |
| Inter-company transfer as Revenue | Mark as Transfer in Transactions |
| R&D expense not flagged | Tag employee/activity as R&D in Dashboard |
R&D Credit Issues
| Issue | Cause | Solution |
|---|---|---|
| Credit is $0 | No qualifying W-2 employees | Hire W-2 (not 1099) for R&D work |
| Credit lower than expected | Activities not properly documented | Schedule call with Fondo CPA team |
| Ineligible (>$5M revenue) | Exceeds startup threshold | Credit still available, just not payroll offset |
| Missing contractor hours | Time tracking not connected | Upload contractor time logs manually |
Escalation
- Dashboard > Messages > New Message (response within 1 business day)
- Schedule call with CPA team via Dashboard > Support
- For urgent tax deadlines: email [email protected]
Resources
Next Steps
For diagnostic data collection, see fondo-debug-bundle.
What ships with it
Read from the repository
Just SKILL.md. No reference files, no scripts.