Fathom debug bundle

Fathom Debug Bundle

Overview

Collect Fathom API connectivity status, meeting recording metadata, transcript availability, and authentication state into a single diagnostic archive. This bundle helps troubleshoot missing transcripts, failed meeting syncs, webhook delivery issues, and API authentication problems. Attach the output to Fathom support tickets so engineers can diagnose integration failures without back-and-forth.

Debug Collection Script

#!/bin/bash
set -euo pipefail
BUNDLE="debug-fathom-$(date +%Y%m%d-%H%M%S)"
mkdir -p "$BUNDLE"

# Environment check
echo "=== Fathom Debug Bundle ===" | tee "$BUNDLE/summary.txt"
echo "Generated: $(date -u +%Y-%m-%dT%H:%M:%SZ)" >> "$BUNDLE/summary.txt"
echo "FATHOM_API_KEY: ${FATHOM_API_KEY:+[SET]}" >> "$BUNDLE/summary.txt"

# API connectivity
HTTP=$(curl -s -o /dev/null -w "%{http_code}" \
  -H "X-Api-Key: ${FATHOM_API_KEY}" \
  https://api.fathom.ai/external/v1/meetings?limit=1 2>/dev/null || echo "000")
echo "API Status: HTTP $HTTP" >> "$BUNDLE/summary.txt"

# Recent meetings (last 5)
curl -s -H "X-Api-Key: ${FATHOM_API_KEY}" \
  "https://api.fathom.ai/external/v1/meetings?limit=5" \
  > "$BUNDLE/recent-meetings.json" 2>&1 || true

# Check transcript availability for latest meeting
MEETING_ID=$(curl -s -H "X-Api-Key: ${FATHOM_API_KEY}" \
  "https://api.fathom.ai/external/v1/meetings?limit=1" 2>/dev/null \
  | jq -r '.meetings[0].id // empty' 2>/dev/null || true)
if [ -n "$MEETING_ID" ]; then
  curl -s -H "X-Api-Key: ${FATHOM_API_KEY}" \
    "https://api.fathom.ai/external/v1/meetings/$MEETING_ID/transcript" \
    > "$BUNDLE/latest-transcript-status.json" 2>&1 || true
fi

# Rate limit headers
curl -s -D "$BUNDLE/rate-headers.txt" -o /dev/null \
  -H "X-Api-Key: ${FATHOM_API_KEY}" \
  https://api.fathom.ai/external/v1/meetings?limit=1 2>/dev/null || true

tar -czf "$BUNDLE.tar.gz" "$BUNDLE" && rm -rf "$BUNDLE"
echo "Bundle: $BUNDLE.tar.gz"

Analyzing the Bundle

tar -xzf debug-fathom-*.tar.gz
cat debug-fathom-*/summary.txt                    # API auth + connectivity
jq '.meetings[] | {id, title, created_at}' debug-fathom-*/recent-meetings.json
grep -i "ratelimit\|retry" debug-fathom-*/rate-headers.txt

Common Issues

Symptom	Check in Bundle	Fix
API returns 401	summary.txt shows HTTP 401	Regenerate API key in Fathom Settings > Integrations
Meetings list empty	recent-meetings.json has no entries	Verify Fathom recorder joined meetings; check calendar integration
Transcript unavailable	latest-transcript-status.json shows processing state	Wait for processing to complete (typically 5-15 min after meeting ends)
Rate limited (429)	rate-headers.txt shows Retry-After header	Reduce polling frequency; implement exponential backoff
Webhook not firing	summary.txt shows API is reachable but no data	Verify webhook URL in Fathom dashboard; check endpoint returns 200

Automated Health Check

async function checkFathom(): Promise<void> {
  const key = process.env.FATHOM_API_KEY;
  if (!key) { console.error("[FAIL] FATHOM_API_KEY not set"); return; }

  const res = await fetch("https://api.fathom.ai/external/v1/meetings?limit=1", {
    headers: { "X-Api-Key": key },
  });
  console.log(`[${res.ok ? "OK" : "FAIL"}] API: HTTP ${res.status}`);

  if (res.ok) {
    const data = await res.json();
    console.log(`[INFO] Meetings accessible: ${data.meetings?.length ?? 0} returned`);
  }
  const remaining = res.headers.get("x-ratelimit-remaining");
  if (remaining) console.log(`[INFO] Rate limit remaining: ${remaining}`);
}
checkFathom();

Resources

• Fathom Status

Next Steps

See fathom-common-errors for transcript sync and webhook troubleshooting patterns.