Mena comms
Public source-backed Arab-world agent skills: APIs, marketing, sales, support, localization, Arabic NLP, open data, and MENA workflows.
npx -y skills add ArabAgentSkills/Skills --skill mena-commsAssembled from the repository path, not quoted from the project. Check it against their README if it does not work.
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Use this skill when integrating Arab/MENA SMS, WhatsApp, voice, OTP, contact-center, and telephony APIs such as Unifonic, CEQUENS, Taqnyat, Msegat, Maqsam, ZIWO, YallaSMS, VictoryLink, and similar providers.
SKILL.md
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MENA Communications
When To Use
Use this skill for communications work in Arab/MENA contexts, especially when the prompt includes: SMS, WhatsApp, OTP, voice, telephony, call center, Maqsam, Unifonic, CEQUENS.
When Not To Use
- Do not send messages.
- Do not scrape contacts or automate unsolicited outreach.
Required Inputs
- Country or market.
- Target vendor, if already selected.
- Desired workflow: vendor selection, implementation, review/debugging, launch readiness, or source research.
- Sandbox vs production state.
- Whether live customer, payment, tax, identity, bank, or payroll data is involved.
Common Workflows
- Classify the request as SMS, OTP, WhatsApp, voice, number provisioning, or contact-center API.
- Read provider files before stating auth, webhook, callback, or sender requirements.
- Flag template approval, sender ID, and telecom compliance unknowns.
- Include delivery-status and retry checks.
Default Workflow
- Read
sources.ymlto see available vendors and confidence. - If a vendor is named, read only
vendors/<vendor-id>.mdfor that vendor. - If choosing vendors, compare only vendors in this skill's registry: cequens, maqsam, msegat, taqnyat, unifonic, victorylink, yallasms, ziwo.
- Load
references/integration-checklist.mdonly for implementation, review, or launch-readiness work. - Use
scripts/list-vendors.mjsfor a deterministic vendor list when needed. - Answer with source-backed facts, explicit unknowns, and validation steps.
Decision Tree
- Named vendor: read that vendor file, then answer narrowly.
- Vendor selection: filter by country, docs access, maturity, and source quality before recommending.
- Implementation: include auth, sandbox, webhook/callback, retries, idempotency, logging, and error handling only where source-backed.
- Review/debugging: compare the user's plan or code against the vendor file,
sources.yml, andreferences/integration-checklist.md. - Source research: update facts only when an official source, developer portal, GitHub repo, OpenAPI/Postman asset, or government source supports the claim.
- Missing docs: say
Needs vendor accessorUnknown from public docs.
Response Contract
- Start by naming the skill file and vendor/reference files used.
- Give a short recommendation or implementation path before details.
- Separate source-backed facts from assumptions and unknowns.
- Include country/market fit, docs access, docs confidence, and source-quality caveats when selecting vendors.
- Include a validation checklist with sandbox/test steps, rollback or retry notes, and manual approval gates for high-risk work.
- Never provide live-action instructions that move money, tax documents, bank data, identity data, payroll data, or outbound messages without explicit human approval.
Files To Read
- Routing and process:
SKILL.md. - Vendor facts:
vendors/*.md. - Source map:
sources.yml. - Implementation review:
references/integration-checklist.md. - Example response style:
examples/source-backed-answer.md.
Safety Rules
- Require opt-in and regional compliance checks for outbound messaging.
- Keep API keys secret and rotate exposed tokens.
- Never send production OTP or WhatsApp messages without explicit approval.
- Avoid storing message bodies when not needed.
Validation Checklist
- Vendor facts map back to
source_urls. - Unknowns are labeled instead of guessed.
- Sandbox and production are separated.
- Secrets are not printed or committed.
- High-risk live actions require explicit human approval.
- Evals in
evals/prompts.ymlstill cover the changed workflow.
Done Criteria
- The answer names the files read or source-backed references used.
- The implementation plan includes tests and rollback/verification steps.
- No unsupported regional, API, compliance, pricing, or endpoint claims are included.