Analyzing feedback
Skill Agent-Engineer-Master/skill-engineer/product/analyzing-feedback
Parses raw customer feedback (app reviews, support tickets, interview transcripts) into categorized severity-ranked themes, scans the codebase to identify affected files and components, and proposes 3 structural edit options per theme (minimal/refactor/architectural) with rationale tied directly to the original feedback. Trigger when: user provides raw customer feedback and wants to know what to change in the code; or an agent holds user complaints needing file-level engineering proposals. Do NOT trigger for: internal PR/code review comments (use receiving-code-review instead), stack-trace bug reports (use systematic-debugging instead), or PRD drafting.From its SKILL.md
npx -y skills add Agent-Engineer-Master/skill-engineer --skill analyzing-feedbackAssembled from the repository path, not quoted from the project. Check it against their README if it does not work.
One thing to look at
- 7 stars7 stars. Stars are a popularity signal and not a quality one, but at this level it is likely that nobody has read this closely except its author, and you would be relying on your own review.
SKILL.md
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Analyzing Feedback
Translates raw customer language into ranked, file-level structural edit proposals.
Reference files
references/feedback-taxonomy.md— categories, severity tiers, intent tags, negative triggersreferences/edit-proposal-template.md— A/B/C option output formatreferences/context-augmentation.md— codebase context packing guide
Process
Step 1 — Ingest and clarify
Receive raw feedback (pasted text, file path, or description). Check: is there at least one concrete user behaviour described (an action attempted, a screen visited, an outcome expected vs. received)?
If not — ask exactly one clarifying question: "What were users trying to do when they gave this feedback?"
If the feedback is multi-source (e.g. 50 reviews, a CSV), confirm the format before proceeding.
Do not scan the codebase until at least one concrete behaviour is confirmed.
Principle: the FeedbackEval benchmark shows raw human language feedback achieves only 50.5% edit success; converting to structured form first is the single highest-leverage step.
Step 2 — Categorize and cluster (human gate)
Read references/feedback-taxonomy.md. For each distinct piece of feedback, assign:
- Category — UX / Performance / Bug / Feature / Content / Other
- User intent — the underlying job-to-be-done (not the literal request)
- Severity — Critical / Important / Minor
- Pattern count — number of independent users/sources who mentioned this
Apply the pattern threshold: only advance themes with 2+ independent mentions OR Critical severity. Flag single-mention items explicitly — do not silently drop them.
Present the categorized table to the user:
Theme Category Severity Pattern count Advance?
→ Human gate: "Should I scan the codebase for these themes, or adjust any before I proceed?"
Do not continue to Step 3 until confirmed.
Step 3 — Scan codebase
For each approved theme, use Glob and Grep to identify affected files:
- Search by component names, route paths, function names, and UI labels derived from the theme description
- Identify related test files
- Note any existing TODO / FIXME comments in the area
Read every identified file. Do not propose edits to any file that has not been read.
Read references/context-augmentation.md to pack context efficiently for large codebases.
After reading, record for each theme:
- Files confirmed relevant (with a 1-line reason each)
- Files skipped (not relevant after reading)
- Test coverage status (covered / partial / none)
Step 4 — Propose edits (human gate)
For each theme (highest severity first), produce exactly 3 options. Read references/edit-proposal-template.md for the required format.
- Option A — Minimal: targeted patch, narrowest scope, lowest risk
- Option B — Structural refactor: addresses root cause, moderate scope
- Option C — Architectural: most comprehensive, highest scope
Each option must include:
- File(s) affected (list every file)
- Nature of change: add / modify / delete / extract / move
- Two-sentence rationale quoting or directly referencing the original feedback words
- Risk flag: "⚠ Touches shared code" or "⚠ No test coverage" where applicable
→ Human gate: Present all proposals. Ask: "Which options should I implement? (e.g. Theme 1: B, Theme 2: A)"
Do not implement anything until explicit option selections are received.
Step 5 — Implement (only if approved)
Apply approved proposals atomically — one theme at a time, one file at a time.
Before editing any file with no test coverage: state the gap and recommend writing a test first. Proceed only if the user confirms.
After each theme is complete, note which feedback items from Step 2 it resolves.
Rules
- Never scan the codebase before the Step 2 human gate confirms themes
- Never propose edits to files not read in Step 3
- Never implement without explicit Step 4 approval
- Always produce exactly 3 options (A/B/C) at Step 4 — never a single recommendation
- Single-mention feedback must be flagged, not dropped or silently advanced
- If changed code has no test coverage, flag before editing — do not skip this
- When the user flags something to never do again: update
references/feedback-taxonomy.mdimmediately - When the user approves a final proposal set: save it as an example in
assets/approved-proposals/
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What ships with it: 5 files
13.9 KB alongside SKILL.md
evals/
- evals.json3.7 KB
references/
- context-augmentation.md2.9 KB
- edit-proposal-template.md2.6 KB
- feedback-taxonomy.md3.2 KB
- README.md1.6 KB